What our customers say about us
Based on 49 reviews
Let's hear what they have to say
19:29 14 Dec 23
Favourite jeweller. Always so friendly and helpful. Bought from them previously and popped in today to buy a ring for my wife to celebrate her early retirement. The gentleman and lady remembered her when she went in a few weeks ago and saw something she liked and also remembered exactly what it was! Bought it for her and the young lady gift wrapped it for me. Superb service throughout.
17:51 30 Nov 23
If anyone needs jewellery for either yourselves or loved ones then look no further than family run business Fabricius Green Jewellers, Shrewsbury. I had the pleasure of visiting the store today and being looked after by Cat. My main objection was to look for a necklace and earrings for myself. I was shown a few different ones and was reassured when my questions were answered. Cat is super friendly, courteous, helpful, full of knowledge and was never pushy. I walked away happy with my purchases and will look forward to shopping again given half the chance. I can’t recommend this jewellers enough….Go take a look
09:54 12 Nov 23
Wonderful customer service. Very knowledgeable staff and a lovely friendly environment. We couldn’t have asked for anything better.
Arden Elle Marshall
20:01 03 Nov 23
I bought a stunning cluster diamond pendant and a Georg Jensen jug from this lovely shop , which is a clear cut above so many High street jewellers . Unlike many quality jewellers , the staff were un-pompous , friendly, helpful and also consummate professionals. Emily and Peter really took their time and I felt there was absolutely no pressure or expectation, it was a very pleasant experience buying from them. I adore my pieces and even though I live over 3 hours away , I will trust them with any future remodelling of existing pieces and also future silver and diamond purchases. I really feel I found the perfect jewellers today . Thank you
20:19 31 Oct 23
What a fabulous jewellers in Shrewsbury. My son and I popped in without an appointment to enquire about a signet ring for his 21st Birthday. The staff were so attentive to what he hoped for, particularly the crest engraving. He was shown several rings suggestions were given as to which suited him best, including which colour suited his skin tone. The staff were aware that ideally we would like the ring for his birthday and said they would try to have it ready. We were kept informed as to the engraving progress and they did have the ring ready for his 21st Birthday. We went to the shop to collect the ring on our sons actual 21st birthday and again all the staff were so interested in his day and celebrations. They made the trying on of the ring very special and showed him the first imprint of the crest, which he was given to keep. He was also given a beautiful Fabricius Green mug for his birthday. Having had a very underwhelming experience at a jewellers in Chester, we were so impressed at the personalised experience we had at Fabricius Green. They made the whole process of our son choosing and collecting his ring something he will always remember. I would highly recommend Fabricius Green and will definitely return. Thank you all so much.
15:39 30 Sep 23
I have had the most excellent service from Fabricius Green jewellers in Shrewsbury. From the start of the design process for combining mine and my mothers engagement rings, Emily was exceptional.She listened and understood my goal and the outcome was superb - it matched the picture that I had in mind they kept me both involved and informed through design, costing and 3D modelling. A truly unique experience.
12:20 30 Sep 23
We would highly recommend Fabricius Green to to buy or design any jewellery you may need.We got engaged in March and my fiancé wanted me to choose my own ring, we had been to another company, who could not source the diamond shape we wanted or create the ring of my dreams.We called Fabricius Green and Peter answered, from the get go, he was so helpful and knowledgeable and understood our vision. Peter invited us into the store to discuss our ideas further. On arrival we were greeted by the most welcoming and friendly staff. From the beginning we were listened to and our expectations were managed well.They managed to source us a diamond that exceeded our expectations within our budget. We felt included throughout the whole process, keeping us updated and inviting us in at various stages to see the progress.We can’t wait to get our wedding bands made with Peter and the team. Thank you all so much.
18:55 29 Jul 23
Absolutely incredible experience from the very first time I enquired about purchasing an engagement ring. Peter and his team couldn’t do more to help & advise. Genuinely some of the best service that I have received and have really made the whole process very special. We’re excited to return to get our wedding bands later this year.